organisers | Andy Roberts

London Olympic organisers defend ‘peculiar’ ticket payment process

London Mayor Boris Johnson brands Olympics 2012 ticketing process ‘an oddity’ Locog gives itself until 24 June to inform successful applicantsThis article titled “London Olympic organisers defend ‘peculiar’ ticket payment process” was written by Owen Gibson, for The Guardian on Wednesday 18th May 2011 16.51 UTCLondon Olympic organisers including Lord Coe have been forced to defend their ticketing process in the wake of criticism from consumer groups and after the mayor of London, Boris Johnson, called it “peculiar”.Consumer groups including Which? have criticised the fact that money started coming out of applicant’s accounts this week but Locog has given itself until 24 June to inform them which tickets they have received, if any.Coe denied the policy was an attempt to avoid a scenario where customers may cancel their orders if they had only received tickets for less popular events. He argued instead it was an attempt to create the breathing space to solve any problems with payments.“The important thing here is, let’s not be coy or naive about, we want to make sure that people have the funds to be able to do this. We’re talking £500m here, this is not chopped liver,” said Coe. “We want to make sure people have funds available. In the event they don’t, we don’t want to rip up that application on the first day.”Which? has said the ordering process forced people to take “a gamble with their finances”. Johnson told a parliamentary committee that taking payment before emailing successful applicants was “a bit peculiar” and “an administrative oddity”, though he added it was “not the end of the world”.Locog’s head of ticketing, Paul Williamson, said up to 25% of ticket payments may not go through first time due to lost cards, technical problems or because there were insufficient funds, adding an extra layer of complexity to a system that had 6.6 million tickets on sale across 648 sessions at five price points and numerous venues. He said the ticketing process had been well trailed and that he had no regrets about the strategy.“We can’t tell people what tickets they’ve got until we’ve charged their card. We need to make sure it’s a fully paid for order before we inform people. That’s sensible business practice,” said Williamson. “The second reason is the sheer scale of this enterprise. More than 1.8 million applied and more than 20 million tickets were applied for. The sheer scale of it is why it takes time. If we told people the day after their credit card went through, we’d be telling people across three or four weeks. You might be told and your next door neighbour wouldn’t.”He said that by the middle of next week Locog expected to have charged well over half of all payments. The emails to inform applicants whether they were successful will all go out on the same day.“We’re trying to be fair to people. No one is going to be allocated a ticket they haven’t applied for. On average, people have applied for 12 tickets worth a total of £500. People are applying for tickets they’ve chosen,” said Williamson.He also defended the fact that Locog has not informed buyers where they will be sitting, effectively asking them to take on trust that more expensive tickets will have better views.“The higher price points are closer to the action and more central, the lower price points are further away and higher up. That’s quite normal in major events where you’re selling tickets a year beforehand,” said Williamson, drawing comparison with other events such as Wimbledon and the FA Cup final that sold tickets in price bands.In June, anyone who didn’t get any tickets at all will get “first bite at the second chance cherry”, said Williamson, followed by those who didn’t get everything they applied for. All the remaining tickets will go back on general sale in November. guardian.co.uk © Guardian News & Media Limited 2010Published via the Guardian News Feed plugin for WordPress.Thanks for subscribing to Andy Roberts blogLondon Olympic organisers defend ‘peculiar’ ticket payment processRelated posts:London Olympics organisers appeal to protesters not to disrupt flame routeWill the 2012 Olympics be a sell out?London 2012: Ten best of the web

May 18 2011, 11:55am | Comments »

Protest march against coalition cuts expected to attract 300,000

Police braced for high numbers of political demonstrators and protestors in London with 800 coaches and at least 10 trains chartered from around the UK

This article titled “Protest march against coalition cuts expected to attract 300,000″ was written by Polly Curtis, Matthew Taylor and Vikram Dodd, for The Guardian on Saturday 26th March 2011 00.52 UTC More than a quarter of a million protesters against public sector cuts are expected to flood central London today in the biggest political demonstration for nearly a decade. Police sources, normally cautious about estimating numbers, said last night they were braced for up to 300,000 people to join the march – far higher than previous forecasts from TUC organisers. More than 800 coaches and at least 10 trains have been chartered to bring people to the capital from as far afield as Cornwall and Inverness. The Metropolitan police, under fire for their use of kettling in previous protests, said “a small but significant minority” plan to hijack the march to stage violent attacks. Organisers, however, insist it will be a peaceful family event. Union members are expected be joined by a broad coalition, from pensioners to doctors, families and first-time protesters to football supporters and anarchists. Ed Miliband said the government was dragging the country back to the “rotten” 1980s. Labour is calling today’s event the “march of the mainstream”. The opposition leader will address the rally – his biggest audience ever – in Hyde Park to set out Labour’s alternative to the cuts, accusing the government of fomenting the “politics of division” not seen since Margaret Thatcher’s 1980s. His remarks are reinforced by a Guardian/ICM poll that shows the public divided over the cuts. Of 1,014 people questioned this week, 35% believe the cuts go too far, 28% say they strike the right balance and 29% say they don’t go far enough; 8% don’t know. Two other polls put the balance more strongly against cuts. A YouGov survey for Unison found that 56% believe the cuts are too harsh and a ComRes poll for ITV showed that two-thirds think the government should reconsider its planned spending cuts programme. Just one in five disagree with that view. The TUC organisers of the event said they had organised a family-friendly demonstration with brass, jazz and Bollywood bands. But with unofficial feeder marches, sit-down protests and a takeover of Trafalgar Square planned, there was increasing nervousness that acts of peaceful civil disobedience could lead to stand-offs with police and outbursts of violence. Shami Chakrabarti, director of Liberty, which is providing 100 legal observers along the route to monitor the scenes, said she had been heartened by advance co-operation between the TUC and police, but added: “Events around in the world show the precious nature of peaceful dissent guaranteed by our Human Rights Act. This fundamental freedom was hard won and is still much envied elsewhere. It must not be jeopardised either by over-zealous policing or anyone looking for trouble.” Miliband said in a speech in Nottingham: “I thought the politics of the 1980s were rotten because they divided our country. I fear that this government is practising the politics of division.” He argued that the government’s policies divided rich against poor, public sector workers against private sector workers and north against south. “These aren’t the voices of people marginal to our country but the voices of the mainstream majority in our country and that’s why I’ll be addressing the rally tomorrow,” he said. He had been told not to join the march because of safety concerns. The Tories called on Miliband and the TUC leader, Brendan Barber, to take responsibility for any disruption on the march. Michael Fallon, deputy chairman of the Conservative party, said: “Under Ed Miliband, Labour are abandoning the centre ground, retreating into their comfort zone of left-wing protest and cosying up to the unions.” Barber will tell the rally that no part of the public realm is protected from the cuts, highlighting the proposals to radically change the NHS. “Today let us say [to David Cameron]: we will not let you destroy what has taken generations to build,” he will say. The bulk of the march will be made up of trade unionists, with virtually all of the TUC’s 55 affiliated unions represented. Also among the marchers will be a coachload of mothers and toddlers from Hampshire demonstrating against the closure of Sure Start centres in the county. Catherine Ovenden, 31, said the decision to cut the service would have a devastating impact on families. “So many people rely on these centres and we are going to lose a third of them,” she said . The demonstration is timed to mark the new financial year next week, when many of the cuts kick in. Research by the Fabian Society suggests that taken with the wider tax and benefit reforms announced since the election, this week’s budget would in fact force large number of working families into tax, instead of lifting them out as the coalition has claimed. Tens of thousands of the lowest-income families will lose around 6% of their net income in the next year because of the government’s tax and benefit changes with the bulk of the cuts kicking in next week, the analysis by the Fabian Society shows. From next week the childcare element of the tax credit system will be reduced from 80% to 70% of qualifying families’ nursery bills. A family with one child and one earner earning up to £23,000 will lose between 5.7% and 6.4% of their net income, compared with last year. This would cost such a family with an income of £6,000 £1,362 a year and a family on £23,000 £1,710 a year.

guardian.co.uk © Guardian News & Media Limited 2010 Published via the Guardian News Feed plugin for WordPress.

Thanks for subscribing to Andy Roberts blogProtest march against coalition cuts expected to attract 300,000

Related posts:March for the alternative – live updates Anti-cuts campaigners plan to turn Trafalgar Square into Tahrir Square Bank of England governor blames spending cuts on bank bailouts

March 26 2011, 9:01am | Comments »

Andy Roberts

London Olympic organisers defend ‘peculiar’ ticket payment process

Protest march against coalition cuts expected to attract 300,000

Learn about AndyRobertsBlog.co.uk

Visit Andy Roberts Music sites

Get Andy Roberts Sampler CD

Listen Right here Right Now:

Andy Roberts Photos

London Theatre Breaks

Browse via Popular Tags here

Search